When is the best time to call?
Weekday mornings usually have the shortest wait times.
What should I have ready?
Your phone number or application ID, and for account changes, the last 4 digits of your SSN for verification.
Contact
Contact Phone Government
Talk to a real person about enrollment, plan changes, technical support or SIM cards.
Call Enrollment and Plan Changes at 1-800-633-7797 (Mon–Sat 8 a.m.–10 p.m. EST, Sun 8 a.m.–7 p.m. EST), Technical Support at 1-800-188-7575 (8 a.m.–12 a.m. EST, 7 days a week), or the General SIM Card Request line at 1-674-229-4469. Email support@phonegovernment.com or info@phonegovernment.com.
Enrollment & Plan Changes
Mon–Sat 8:00 a.m. – 10:00 p.m. EST
Sun 8:00 a.m. – 7:00 p.m. ESTTechnical Support
8:00 a.m. – 12:00 a.m. EST, 7 days a week
General SIM Card Request
Replacement and BYOP SIM kits
Email Us
Support: support@phonegovernment.com
General info: info@phonegovernment.comWe reply within 1 business day.
Send us a message
Frequently asked questions
Does Phone Government have a store?
We're an online and phone-based provider, so there's no store to visit — devices ship free to your door.
Can I email documents?
Please upload documents through your application link for security rather than emailing them.