When is recertification due?
Once every 12 months, based on your enrollment anniversary. We send reminders by text and phone.
How do I recertify?
- Reply to our recertification text or call
- Recertify online through the National Verifier if contacted by USAC
- Call 1-800-633-7797 and we'll walk you through it
What if I miss recertification?
Your Lifeline benefit will be removed. You can reapply if you still qualify.
Do I need documents to recertify?
Often no — automatic checks may confirm eligibility. Otherwise, you'll need current proof like a benefit letter.