Getting started
New to Lifeline? Start with What is Lifeline? and How it works.
Devices
Browse all free devices, including the free iPhone and free 5G phones.
Account & support
Visit support or contact us.
FAQ
Free Government Phone & Lifeline FAQ
Quick, clear answers to the questions we hear most often.
Lifeline gives eligible low-income households a monthly discount on phone service, and Phone Government applies it so qualifying customers pay $0 and receive a free phone. You qualify through SNAP, Medicaid, SSI, public housing, Veterans Pension, Tribal programs or income at or below 135% of the poverty guidelines. Apply online in about 10 minutes.
Frequently asked questions
What is a free government phone?
A free government phone is a cell phone with free monthly service provided through the federal Lifeline program. Lifeline lowers the cost of phone service for eligible low-income households, and providers like Phone Government include a free smartphone when you enroll.
Who qualifies for a free government phone?
You qualify if you or someone in your household receives SNAP, Medicaid, SSI, Federal Public Housing Assistance or Veterans and Survivors Pension, or if your household income is at or below 135% of the federal poverty guidelines. Tribal residents can also qualify through Tribal programs. See Lifeline eligibility.
How do I apply for a free government phone?
Apply online in about 10 minutes or call 1-800-633-7797. We verify your eligibility with the Lifeline National Verifier and ship your free phone after approval.
Is the free government phone really free?
Yes. Eligible customers pay $0 for the Lifeline Free plan and $0 for the device we provide. There are no activation fees, no contracts and no credit checks.
Can I get a free iPhone from the government?
Yes — through Lifeline providers. Phone Government offers iPhone 13, iPhone 11, iPhone 8 and iPhone 7 models to qualifying customers. See free government iPhone.
How many free government phones can a household get?
Lifeline is limited to one benefit per household. A household is everyone who lives together and shares income and expenses.
Can I keep my current phone number?
Yes. You can transfer your existing number to Phone Government at no cost when you enroll.
What documents do I need?
Usually a government ID and proof of program participation (such as a SNAP, Medicaid or SSI benefit letter) or proof of income (such as a tax return or three consecutive pay stubs).
What is the difference between Lifeline and ACP?
Lifeline is a permanent FCC program for phone or internet service. The ACP was a temporary internet benefit that ended in 2024.
Can I get a free tablet with EBT?
Yes. SNAP/EBT qualifies you for Lifeline, and Phone Government offers a free tablet or combo to qualifying customers. See free tablet with EBT.
Can I get a free iPad with EBT?
Yes, through our iPad offer for qualifying Lifeline customers. See free iPad with EBT.
Can I get a free laptop with EBT?
There's no federal laptop program right now. See your options on free laptop with EBT.
Do I need to recertify every year?
Yes. Lifeline requires annual recertification. We'll remind you. See recertification.
How do I transfer my Lifeline to Phone Government?
Apply with us and confirm you want to transfer. See transfer Lifeline.
How do I get a free SIM card?
Call 1-674-229-4469 or see free SIM card.
Who do I call for technical support?
Call 1-800-188-7575, 8:00 a.m. – 12:00 a.m. EST, 7 days a week, or email support@phonegovernment.com.