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Privacy Policy

Last updated

Information we collect

When you apply, we collect information required by FCC Lifeline rules, such as your name, date of birth, last 4 digits of your SSN or Tribal ID, address, contact details, and eligibility information. We also collect basic website usage data.

How we use your information

We use your information to determine Lifeline eligibility, enroll you through the Lifeline National Verifier and NLAD, provide service and devices, provide customer support and comply with legal obligations. We do not sell your personal information.

Sharing

We share information with USAC, the FCC, state agencies, our network and shipping partners only as necessary to provide Lifeline service or as required by law.

Security

We use encryption in transit and access controls to protect your data. Never send your full SSN by email.

Your choices

You may request access to or correction of your information by contacting support@phonegovernment.com. You may opt out of marketing messages at any time.

Contact

Email info@phonegovernment.com or call 1-800-633-7797.

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Apply online in about 10 minutes or call our enrollment team at 1-800-633-7797.

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